System/Infrastructure Management
Keep your infrastructure stable and running 24/7 with our highly skilled engineers, ensuring high availability, reliability and security of your project.
- From small startups with virtual servers and simple web projects to large corporate solutions with infrastructures deployed across multiple data centers.
- For companies managing and maintaining on-premises servers and critical services.
- For those striving to ensure maximum reliability and uninterrupted operation of their systems.
- For organizations seeking to modernize and update their IT infrastructure with the latest technologies.
- For businesses aiming to minimize risks associated with infrastructure malfunctions and outages and ensure high service availability.
Our company stands out due to a combination of technical expertise and the use of advanced technologies, enabling us to provide high-quality services and enhance the efficiency of your business.
Regular maintenance of IT infrastructure is the key to its stability, security and efficiency. Our professional engineers not only install and configure software, but also implement best practices that set us apart from other companies.
The process of making configuration changes, such as installing new software or implementing significant modifications, is carried out in several stages:
- Installation and testing in a test environment.
- Planning and approval of changes.
- Setting up automation for changes and rollbacks.
- Applying changes and analyzing their impact on the current state.
- Documentation.
Technical Maintenance Includes:
- Server and Software Installation and Configuration: Setting up web servers, databases, email systems, and specialized applications tailored to specific needs.
- Load Optimization and Balancing: Analyzing system performance and implementing solutions for even resource distribution using modern tools and methodologies.
- Regular Software Updates and Support: Ensuring timely updates of all components with prior testing to avoid disruptions.
- Enhancing Security:
- Implementing data encryption during transfer (TLS/SSL) and storage.
- Configuring firewalls and SELinux to protect against unauthorized access.
- Infrastructure Planning and Scaling: Developing expansion strategies with cost optimization using cloud technologies and virtualization.
- Data Migration and Transfer: Performing secure data transfers to new servers or hosting platforms with minimal downtime.
- A stable and secure infrastructure.
- Up-to-date and optimized software.
- Professional support.
All our plans include basic performance optimization, developed from our unique, years-long expertise in IT infrastructure management. We optimize operating systems and services using custom templates designed to account for the role and resources of each server. These templates have been created and refined by our experts to ensure optimal resource utilization and maximum performance.
Basic optimization includes:
- Fine-tuning the operating system and network stack to improve efficiency and stability.
- Optimizing software configurations (e.g., web servers, databases) for the best performance and reliability.
- Configuring caching and optimizing content delivery, speeding up data access for users.
- In-depth analysis of databases and queries, identifying and resolving slow queries to improve data processing speeds.
- Detailed analysis of custom applications using advanced monitoring and profiling tools to identify and eliminate performance bottlenecks.
- Highly efficient server resource usage and superior application performance.
- Fast application response times, enhancing user satisfaction.
- Expert support and consultations for optimizing your software.
We understand the critical importance of reliable data backups. Our experience shows that unforeseen events—from hardware failures to natural disasters like data center fires—can happen at any time. We’ve seen cases where production servers failed, or backups turned out to be invalid, leading to significant business losses. That’s why we place a strong emphasis on creating robust and verified backup systems to ensure maximum protection for your data.
Recognizing that having a backup and the ability to restore it is vital for your business, we include our commitments in the SLA (Service Level Agreement). The SLA defines the procedures for data backup and restoration, guaranteeing adherence to high standards of security and promptness.
All our plans include daily data backups:
- Backing up files and databases to ensure the complete preservation of your information.
- Encrypting data during transmission and storage to maintain a high level of security.
- Storing backups on remote servers, protected from local failures and accessible at any time.
- Regular restoration testing and backup verification to ensure their integrity and operability.
- Providing the necessary disk space for storing all backups without additional costs.
- Fast data restoration on demand, minimizing downtime and its impact on your business.
- Flexible backup policies, including hourly backups for critical data, ensuring information remains up-to-date.
- Customizable backup planning to meet your storage and access requirements (multi-level backup schemes).
- Implementation of the 3-2-1 policy: maintaining 3 copies of data on 2 different media, 1 of which is offsite (e.g., cloud storage).
- Multiple geographically distributed backup storage locations to protect your data from regional failures and disasters.
- Confidence and assurance in the safety of your data.
- Fast data recovery, minimizing downtime.
We understand that in IT infrastructure, issues can arise suddenly and take many different forms. In our experience, we have tackled a wide range of challenges, including software failures, incorrect rendering of web projects, email delivery problems, resource access errors, and other situations requiring a professional approach. We take pride in our extensive experience resolving a vast array of issues, enabling us to respond quickly and effectively to any challenge.
All our plans include services for analyzing and resolving any infrastructure or application issues:
- Is your website running slow? We will perform diagnostics and optimization to improve speed.
- Experiencing intermittent delays? We will identify and eliminate the causes of inconsistent performance.
- Is your application crashing or freezing? We will analyze logs, fix errors, and ensure stable operation.
- Facing errors you can’t resolve? Our experts will find a solution for even the most complex problems.
- Having issues with email delivery or receiving messages? We will configure mail services and restore proper functionality.
- Fast and effective resolution of any problems.
- Support and consultation from experienced professionals, ready to share their knowledge and help you prevent future issues.
We handle any issues, from simple email problems to complex failures affecting server clusters and causing infrastructure-wide outages.
If the issue involves third-party service providers (data centers, hosting providers, email services, etc.), we take responsibility for communicating with them to analyze and resolve the problem, saving you time and resources.
Our highly qualified specialists are ready to respond quickly at any time (24/7) and act in accordance with SLA, ensuring a high level of service and minimal resolution times.
Automation is an essential part of modern IT infrastructure, solving numerous challenges and enhancing the efficiency of business processes. It helps reduce the risk of human error, accelerates service deployment, ensures configuration consistency, and improves system scalability. We firmly believe that process automation not only optimizes workflows but also significantly enhances the reliability and stability of your infrastructure.
Our extensive experience in automation enables us to offer solutions of any complexity. We actively use Ansible and have developed over 200 roles, as well as dozens of Terraform modules that assist in managing infrastructures. With this expertise, we are ready to help you automate any tasks and ensure the highest quality.
Our automation services include:
- Setting up and automating infrastructure maintenance processes using Ansible, ensuring fast and reliable system configurations.
- Deploying and modifying infrastructure with Terraform and Pulumi, enabling efficient resource management in both cloud and on-premises environments.
- Automating processes with Bash, Python, and Go, providing flexibility and adaptability for solving specific tasks.
- Testing and validating infrastructure to ensure all components function correctly and meet predefined parameters.
- Automating self-healing processes to increase system resilience and minimize downtime.
- Fast and efficient operations, allowing you to focus on growing your business.
- Elimination of human errors through the automation of routine tasks and processes.
- Improved reliability and scalability of your infrastructure, supporting stable growth and development.
- A personalized approach to automation that considers the unique characteristics and needs of your business.
High Availability (HA) is a critical factor in the successful operation of modern IT systems, ensuring business continuity and user satisfaction. We have extensive experience in delivering high availability, successfully implementing HA strategies for projects of all sizes—from small startups to large corporate systems. Our specialists use a variety of approaches and technologies, tailoring solutions to meet the unique needs of each client.
Basic High Availability strategy setup includes:
- Developing and implementing a high availability strategy based on best practices and modern technologies.
- Load balancing using various methods, such as DNS Round Robin, hardware, and software load balancers, to distribute traffic evenly across servers.
- Configuring failover mechanisms for web servers and databases, ensuring automatic switching to backup resources in case of failures.
- Setting up geographically distributed load balancing to ensure high availability at a global level and reduce latency for users in different regions.
- Leveraging technologies such as Keepalived, Heartbeat, and Pacemaker to provide fault tolerance and automatic service recovery.
- Developing self-healing strategies to automatically detect and resolve issues, minimizing downtime.
- Assisting in the design and optimization of your software to achieve high availability, including recommendations for application, database, and infrastructure architecture.
- Implementing clustering solutions for databases and applications, ensuring scalability and fault tolerance.
- Guaranteed uninterrupted operation of your project.
- Reduced risks of data loss and service failures.
- A personalized approach to developing your HA strategy.